T-Mobile

Contacts

Price level:
Moderately

Address:
1520 Stoneridge Mall Rd, Space F132, Pleasanton, CA 94588
Get directions

Website:
t-mobile.com

Phone number:
+1 925-924-0347

Categories:
Establishment   Electronics store  

Suggest update

Reviews about T-Mobile

• Mark Spencer

  Dec, 30 2017
  ★ ☆ ☆ ☆ ☆
  Visited this store last Sunday evening at 6:35 PM with my wife specially to switch to another plan. Only 2 employees were there. The guy was taking on the phone and a gal was busy with clients. So we had been waiting about 15 minutes and when a girl finished she has gone. The guy was continuing talking and stopped only when about 5 more customers came in and formed a line just opposite him. We were the first so asked him to switch us to another new plan for +55. He checked our IDs and asked his manager (looked like that) how to do that. The manager came and said we have to call 611 to change the plan because they don't do that at stores. It was a big surprise for us because T-Mobile website says it can be done in any store. My wife speaks English not so good and we planned to switch the plan to her name with my assistance. So we've just wasted our one hour of our Sunday with no result. Also the manager gave us a recommendation to make a call to 611 on Monday. And on Monday I was charged for the next month of our current plan. What a trick! So we are unhappy with T-Mobile in this case. Thanks

Photos and maps

Nearest companies

• Coach

  Establishment, Clothing store, Jewelry store, Shoe store

  2037 Stoneridge Mall Road 2nd floor, Pleasanton, CA 94588

  +1 925-734-0198

  coach.com

  Closed now: Until 10:00am
• Jos. A. Bank

  Establishment, Clothing store, Shoe store

  2511 Stoneridge Mall Road, Pleasanton, CA 94588

  +1 925-460-9887

  josbank.com

  Closed now: Until 10:00am
• LIDS

  Establishment, Clothing store

  1064 Stoneridge Mall Road, Pleasanton, CA 94588

  +1 925-416-0425

  lids.com

  Closed now: Until 10:00am
• Lane Bryant

  Establishment, Clothing store

  2521 Stoneridge Mall Road, Pleasanton, CA 94588

  +1 925-201-5097

  stores.lanebryant.com

  Closed now: Until 10:00am
• Williams-Sonoma

  Establishment, Food, Supermarket, Home goods store, Furniture store

  2537 Stoneridge Mall Road, Pleasanton, CA 94588

  +1 925-737-0459

  https://www.williams-sonoma.com/stores/us/ca/pleasanton-stoneridge-mall/

  Closed now: Until 10:00am
• PANDORA Jewelry

  Establishment, Jewelry store

  1072 Stoneridge Mall Road, Pleasanton, CA 94588

  +1 925-734-9200

  stores.pandora.net

  Closed now: Until 10:00am